1. Our contract with you
1.1 These Terms will apply to any Order we accept from you via the App, including any Order that is changed under paragraph 4. Note that unless you accept these Terms (by ticking the acceptance box when you set up your account, you will not be able to place an Order.
1.2 We may change the Terms from time to time and it is the current version which will apply to each Order when you place it. We will notify you of changes to the Terms by email.
1.3 Please read these Terms carefully and make sure that you understand them before placing an Order. The Terms restrict Our liability to you in certain circumstances. Please see paragraph 11. Please note any Orders without a voucher code and which have a value of less than £15 will be charged £15 as a minimum.
1.4 If you need to contact Us at any time about an Order you may do so as set out in paragraph 13.
2.1 When the following words with capital letters are used in these Terms, this is what they will mean
2.1.1 App: Laundrapp
2.1.2 Event Outside Our Control: any occurrence or circumstances over which we have no control as described in paragraph 2 and including (without limitation) the unavailability of any Service Provider, key personnel or key materials without which We are unable to provide the Services;
2.1.3 Item: any garment or article collected from you in connection with an Order;
2.1.4 Order: your order for the Services as set out in the order form submitted via the App;
2.1.5 Services: personal dry cleaning or laundry services collected from and delivered to your nominated address;
2.1.6 Service Providers: any third party with which we contract in order to assist us in providing the Services;
2.1.7 Terms: these terms and conditions as amended from time to time; and
2.1.8 We/Our/Us: Laundrapp Ltd, 08971706, 6 Lower Grosvenor Place, London, SW1W 0EN.
2.2 When we use the words “writing” or “written” in these Terms, this will include e-mail and notifications via the App.